Consultation is required before the payment request is sent to assure our clients that they are picking the correct services. Once we’ve received your payments through Cashapp/PayPal you will not be refunded unless told otherwise. Therefore, all booking deposits are non-refundable! You can reschedule your booking but must be canceled 7 days before your event/service. If not canceled within that timeframe, extra charges will apply to your next booking. Thank You!